The Zaxbys app is the official way to order ahead, join Zax Rewardz and see the real prices at your nearest store. Here’s what it offers and how to get started.
Quick answers
- Is the Zaxbys app free?
- Yes. It’s free to download from the App Store and Google Play.
- Can I earn points in the restaurant?
- Yes. Scan the QR code in the app at checkout.
Download the Zaxbys app
The app is published by Zaxby’s Franchising, LLC. Get it from the Apple App Store or search “Zaxbys” on Google Play. Check that the developer name matches before you install.
Zaxbys app features
- Order ahead for pickup or delivery from your chosen store.
- Zax Rewardz: earn 10 points per dollar and redeem rewards.
- Scan to earn and pay in the restaurant with a QR code.
- Gift cards: add a card and pay with it.
- Store locator, including a milkshake finder.
- Fast sign-in with Face ID on supported phones.
- Order tracking, rolling out by store.
Zaxbys app deals and rewards
Member offers appear inside the app, not on coupon sites. A free Big Zax Snak Meal for new members has been reported. Check the app for the current offer. Read our rewards guide and ways to save for more.
Zaxbys app not working? Try this
- Update the app to the latest version.
- Close and reopen it, then check your internet connection.
- Make sure the store you picked is open. Closed stores can’t take orders.
- Sign out and back in if rewards don’t show.
- Still stuck? Contact Zaxbys through the contact page on zaxbys.com. See our customer service guide.
Plan before you open the app
Our nutrition chart and allergen menu help you choose, and the menu prices page adds up calories and a cost estimate. Then place the real order in the app.
Is the Zaxbys app worth downloading?
If you order from Zaxbys even a couple of times a month, the app is the easiest way to see real prices for your store, skip the line with order-ahead and collect points. It also keeps your favorite order handy.
The trade-offs are the usual ones for restaurant apps: you create an account, share an email address and allow notifications if you want offers. You can turn off notifications in your phone settings and still use rewards. Always download it from the official store listing, and remember that this site is not connected to the app.
Privacy and permissions
Like most restaurant apps, the Zaxbys app asks for your location to find nearby stores and for notification access to send offers. You can say no to either and still order by choosing a store manually. Read the privacy details on the app’s store listing before you sign up, and use a strong password or Face ID for your account.
Using the app with our tools
Some readers plan here and order there: they hide allergens, compare plates and total up a group order on this site, then place the order in the official app. That keeps your decisions quick at the store.
Frequently asked questions
Does the Zaxbys app take Apple Pay?
The official app listing doesn’t mention Apple Pay. Check the payment screen in the app.
Can I order delivery in the app?
Yes, where your store offers it.
Why can’t I see my points?
Make sure you’re signed in to the same account and that you scanned at checkout.
Is this site the Zaxbys app?
No. We’re an independent guide. Orders and accounts are only in the official app.