Zaxbys rewards run through Zax Rewardz, the loyalty program in the official app. You earn points on each order and trade them for food. Here’s what we could confirm and what to check in the app.
Quick answers
- How many points do you get per dollar?
- 10 points per dollar, according to the official app listing.
- How do I join?
- Download the official Zaxbys app and create an account. Joining is free.
How Zax Rewardz points work
Every eligible purchase earns 10 points per dollar. You can earn in the app when you order ahead, or in the restaurant by scanning the QR code in the app at checkout. Points then unlock rewards you choose in the app.
The number of points each reward costs is shown on the rewards screen in the app, and it can change, so check there before you redeem.
Premium member tier
The official app listing describes a premium tier for frequent guests with perks like free Go Big upgrades and VIP pickup. Check the rewards screen in the app for how to qualify.
Birthday perks
Zax Rewardz members can add their birthday in the app. For what the birthday perk is and how to claim it, see our Zaxbys birthday reward guide.
How to redeem Zaxbys rewards
- Open the Zaxbys app and go to rewards.
- Pick a reward you have enough points for.
- Add it to an app order, or show the code at the counter.
Not sure what to spend points on? Compare items in our nutrition chart or browse the full menu.
Getting the most from your points
- Always scan in the restaurant, not just when ordering in the app.
- Watch for member-only offers, which have included limited-time items.
- Check whether points expire in the app terms.
More ways to save are on our ways to save page.
Is Zax Rewardz worth it?
If you eat at Zaxbys more than once a month, joining usually makes sense. It is free, points build up on every order, and member offers only show inside the app. The main trade-off is that you need to use the app and share an email address with Zaxbys.
If you only visit once in a while, you can still join for any sign-up offer and keep the app for checking prices and hours. Either way, your rewards and account live with Zaxbys, not on this site. We never ask for your login.
Common Zax Rewardz problems
- Points missing: check you scanned the code before paying. If not, contact Zaxbys through the app with your receipt.
- Reward not showing at checkout: make sure the store you picked takes part and that the reward has not expired.
- Two accounts: points do not move between accounts automatically, so use one email address.
For anything account related, use help inside the official app or the contact form on zaxbys.com. Our customer service guide lists what to have ready.
Frequently asked questions
Is Zax Rewardz free?
Yes, joining is free in the official app.
Can I earn points without the app?
You need an account. In the restaurant you scan the code shown in the app.
Is there a sign-up bonus?
A free Big Zax Snak Meal for new app members has been reported. Check the app to see if it’s running.
Do points work at every Zaxbys?
Most participating restaurants accept them. If in doubt, ask your store.