The safest way to check a Zaxbys gift card balance is through Zaxbys itself, on zaxbys.com or in the official app. Here’s how to check your balance, where to buy Zaxbys gift cards and how to use them.
Quick answers
- How do I check my Zaxbys gift card balance?
- Use the gift card page on zaxbys.com or add the card in the official app, which shows the balance.
- Where can I buy a Zaxbys gift card?
- From Zaxbys and from retailers such as Sam’s Club and BJ’s.
How to check your Zaxbys gift card balance
- Go to zaxbys.com and look for the gift card section, or open the Zaxbys app.
- Enter the card number and PIN from the back of the card.
- The balance appears on screen. In the app, the card stays saved for next time.
You can also ask a cashier to check the balance in the restaurant.
How do I check my Zaxbys gift card balance on zaxbys.com?
Go to zaxbys.com and look for the gift card section, where you can enter the card number (and PIN if your card has one) to see the balance Check zaxbys.com for current options.. In the app, adding the card to your account shows its balance whenever you pay. Never enter your card number on a site that isn’t zaxbys.com or the official app, and never on this site.
Where to buy Zaxbys gift cards
- Zaxbys: physical and digital cards through the official site. Check zaxbys.com for current options.
- Retailers: Sam’s Club and BJ’s list Zaxbys gift cards, including multi-packs.
- In restaurants: many stores sell cards at the counter.
Paying with a gift card in the app
The official app lets you add a gift card and use it to pay for app orders, or scan to pay in the restaurant. It’s also the easiest way to keep track of what’s left. Earn Zax Rewardz points on the same order.
Gift card terms to check
We couldn’t read the official gift card terms directly, so confirm these on zaxbys.com before you buy or rely on them:
- Whether the card expires
- Whether there are any fees
- Whether cards can be reloaded
Keep your card safe
- Never share the card number and PIN with someone who contacts you first.
- Only check your balance on zaxbys.com or in the official app. This site never asks for card numbers.
- Keep the receipt until the card is used up.
See other payment methods Zaxbys accepts.
Are Zaxbys gift cards a good gift?
A gift card works well for students, coworkers and anyone with a Zaxbys nearby. Before you buy one, use the store finder to check there is a restaurant close to the person you are giving it to, since stores are still concentrated in the South and Midwest.
Retail multi-packs can be a simple way to buy several at once for a team or a class. Whatever you buy, keep the receipt and give the card in its original packaging so the PIN area is intact.
What to do if a card is lost or not working
If a card won’t scan, the cashier can usually type in the number. If the balance looks wrong, check recent app orders first, then contact Zaxbys with the card number and your receipt. A lost card is hard to recover unless it was registered in the app, which is one more reason to add cards to your account as soon as you get them.
For help, see our customer service guide.
Frequently asked questions
Can I use a Zaxbys gift card online?
Yes, the official app supports gift card payments for app orders.
Can I check a gift card balance on this site?
No. We’re an independent site and never ask for card numbers. Use zaxbys.com or the official app.
Do Zaxbys gift cards expire?
We couldn’t confirm the current terms. Check the gift card terms on zaxbys.com.
Can I buy an eGift card?
Digital cards are sold through official and retail channels. Check zaxbys.com for current options.
Can I check my Zaxbys gift card balance in the restaurant?
Staff can usually tell you the balance when you pay with the card. For a quick check before you go, use zaxbys.com or the app.